Shipping policy
Shipping Policy
Last updated: May 2026
Where We Ship
We currently ship to anywhere within the United States. International shipping is not available at this time.
Order Processing Time
All orders are processed within 1–3 business days of purchase. Orders are not processed or shipped on weekends or public holidays. During high-volume periods, processing may take slightly longer — we appreciate your patience.
Shipping Timeframes
Once your order has been processed and dispatched, estimated delivery is 8–15 business days. Please note that delivery timeframes are estimates only and are not guaranteed. Occasional delays due to carrier volume, weather, or other circumstances outside our control may occur.
Shipping Costs
We offer free shipping on all orders — no minimum purchase required. The price you see at checkout is the price you pay.
Order Tracking
All orders include tracking. Once your order has been processed and shipped, you will receive a tracking number via email within 2–3 business days. You can use this tracking number to monitor the status of your delivery.
If you have not received your tracking information after 5 business days, please contact us and we will look into it right away.
Lost Packages
If your package is confirmed lost by the carrier, we will issue a full refund to your original payment method. Please contact us if your tracking shows no movement for an extended period or if your package is marked delivered but has not arrived.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly at checkout. Lymora is not responsible for orders delivered to an incorrectly provided address. If you notice an error in your shipping address, contact us as soon as possible after placing your order and we will do our best to correct it before dispatch.
Contact
For any shipping-related questions or concerns, please reach out to us at:
Shipping timeframes are estimates and may vary. Lymora reserves the right to update this policy at any time.