Terms of service
Terms of Service
Last updated: May 2026
Please read these Terms of Service carefully before using the Lymora website or placing an order. By accessing or using our website, you agree to be bound by these terms.
1. About Lymora
Lymora is an online retail store selling wellness and supplement products. Our store is powered by Shopify. These Terms of Service govern your use of our website and the purchase of any products from us.
2. Eligibility
By using our website, you confirm that you are at least 18 years of age, or the age of majority in your jurisdiction, and are legally capable of entering into a binding agreement. Our products are not intended for use by minors.
3. Products and Descriptions
We make every effort to display our products as accurately as possible, including descriptions, pricing, and images. However, we do not guarantee that product descriptions or other content on the website are completely accurate, complete, or error-free. If a product you receive is not as described, your sole remedy is to return it in accordance with our Refund Policy.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. Statements about our products have not been evaluated by the Food and Drug Administration (FDA) or Health Canada.
4. Pricing and Payment
All prices are displayed in USD and are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability.
Payment must be made in full at the time of purchase. We accept all major credit and debit cards as well as any additional payment methods displayed at checkout. By submitting your payment information, you represent that you are authorized to use the payment method provided.
5. Orders and Fulfillment
Placing an order on our website constitutes an offer to purchase. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in product or pricing information, or concerns related to fraud.
If your order is cancelled after payment has been processed, you will receive a full refund to your original payment method.
6. Shipping
We ship to the locations listed at checkout. Shipping times are estimates only and are not guaranteed. Lymora is not responsible for delays caused by carriers, customs, or circumstances outside our control. Risk of loss and title for products passes to you upon delivery to the carrier.
For full details, please refer to our Shipping Policy.
7. Refunds
We offer a 90-day money-back guarantee on all purchases. If you are not satisfied with your order for any reason, contact us within 90 days of your purchase date for a full refund. You do not need to return the product.
For full details, please refer to our Refund Policy.
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Lymora and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.
9. Prohibited Use
By using our website, you agree not to:
- Use the website for any unlawful purpose
- Submit false or misleading information
- Attempt to gain unauthorized access to any part of the website or its systems
- Use automated tools to scrape, crawl, or extract data from our website
- Engage in any conduct that could damage, disable, or impair the website or interfere with other users
10. Disclaimer of Warranties
Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
11. Limitation of Liability
To the fullest extent permitted by law, Lymora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid for the product in question.
12. Indemnification
You agree to indemnify and hold harmless Lymora, its owners, employees, and affiliates from any claims, damages, losses, or expenses, including reasonable legal fees, arising out of your use of the website, your violation of these Terms, or your violation of any rights of a third party.
13. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
14. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices.
15. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.
16. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
17. Contact
If you have any questions about these Terms of Service, please contact us at: